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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Kit Clark

April 22, 2023

5  out of  5 rating by Kit Clark
"Brad and his State Farm Team are always available to answer any questions that arise. This is very important to me knowing that I can reach someone immediately when issues arise. They are very knowledgeable on nearly every question I’ve asked over the years. If they don’t have an immediate answer, they are very prompt in researching the question and getting back to me ASAP with the solution/answer. Regardless of where you live, Brad or a member of his team will come to your home to personally meet with you. That speaks volumes to me about how important Customer Service is to Brad. I live 45 minutes away in Memphis, so distance isn’t an obstacle if you live outside of the Covington area. I highly recommend Brad and his State Farm Team!"

Belinda Thomas

April 7, 2023

5  out of  5 rating by Belinda Thomas
"I got renters Insurance for 90 days at a great price , So I can pay every 3 months"

Roy Hill

February 2, 2023

5  out of  5 rating by Roy Hill
"I have several lines of insurance with Brad. His team has consistently provided me a high level of service for over 15 years. Customer service is always pleasant and they respond to calls and emails promptly. Highly recommend."

M Tunez

January 31, 2023

5  out of  5 rating by M Tunez
"Was very pleased with how Audrey explained all the different policies and what would work best for me definitely have a client for life now loved the experience"

Angela Jones

January 29, 2023

5  out of  5 rating by Angela Jones
"Best insurance company I have ever had. They are nice and very helpful every time I call or go by."

Kelly Warhurst

January 23, 2023

5  out of  5 rating by Kelly Warhurst
"Brad and Audrey were fantastic at helping us create a policy that best fits our family’s needs. 10/10 recommend giving them a call!"

Dekesha Adams

January 10, 2023

5  out of  5 rating by Dekesha Adams
"Im always please with this office!! They never hesitate when needed!!"

Denis Campbell

December 13, 2022

5  out of  5 rating by Denis Campbell
"Brad's team is amazing! Along with the Stability and Thoroughness of using his team and State Farm to acquire great insurance for vehicles, but for a home too! And when we had a fender bender the entire team of Brad's and all the State Farm entities came to our assistance and helped us with all medical issues, financially issues and rental issues if we had that coverage. I would only recommend State Farm and Brad's team because they help you and to end and stay with you throughout the entire experience that you might need!"

Chris Dowell

November 8, 2022

5  out of  5 rating by Chris Dowell
"State Farm has been timely, patient, and rewarding to my claims. Thank you for insurances over my belongings."

Beth Zvolanek

September 13, 2022

5  out of  5 rating by Beth Zvolanek
"Audrey was super helpful with getting our quote together and offering additional products to make sure everything is covered without being pushy. Overall great experience and prices so far."

Belinda Merritt

August 1, 2022

5  out of  5 rating by Belinda Merritt
"They are always super helpful and take the time to explain all my option. HIGHLY RECOMMEND these amazing people for any of your insurance needs!"

Lillie Chumley

July 20, 2022

5  out of  5 rating by Lillie Chumley
"State Farm is an amazing insurance company! Not only are the insurance rates great but so are the employees!! They are always quick to help me out when needed!!"

Georgia Dawson

June 2, 2022

5  out of  5 rating by Georgia Dawson
"Excellent customer service and quick response"

j mosley

March 8, 2022

5  out of  5 rating by j mosley
"Extremely pleased with with the prompt response with Brad Carlisle and his staff with State Farm Ins. Very satisfied with the claim from the recent ice storms"

Zachery Sutton

February 22, 2022

5  out of  5 rating by Zachery Sutton
"Brad and his team have always been extremely helpful. If you have a question or need some paperwork, they are quick and happy to help however they can."

jennifer hopkins

January 29, 2022

5  out of  5 rating by jennifer hopkins
"Cant say enough good things about my local state farm! Everyone is so awesome at what they do."

Dorothy Jones

December 24, 2021

5  out of  5 rating by Dorothy Jones
"Been with SF and Brad for years. Wouldn't trust or recommend anyone else!"

caleb peters

October 5, 2021

5  out of  5 rating by caleb peters

Mike Richardson

August 25, 2021

5  out of  5 rating by Mike Richardson
"Brad Carlisle of State Farm has assembled a great and professional team. If you have to file a claim they are friendly, helpful, courteous, responsive, etc…. Nothing short of excellent service. You will be taken care of and you’ll be extremely happy with the results. I highly recommend Brad Carlisle and his team. A quick shout out to Mark. Thank you for your help recently. You went above and beyond."

kenny taylor

June 15, 2021

5  out of  5 rating by kenny taylor
"Great group of people to work with!"

Kellon Edwards

January 19, 2021

5  out of  5 rating by Kellon Edwards
"Awesome service from an incredibly professional group of people!"

Mandi G.

November 15, 2020

5  out of  5 rating by Mandi G.
"Very professional, yet comfortable. Staff knows their stuff and If they can't help you, they send you somewhere that can."

cw Stewart

September 21, 2020

5  out of  5 rating by cw Stewart
"very helpful."

Bob Gist

March 12, 2020

5  out of  5 rating by Bob Gist
"This is the very best insurance agency in the whole area. These folks listen, take care of your needs, and watch out for you and your dollars. Give them a chance and you will absolutely be glad you did."

Kevin King

January 17, 2020

5  out of  5 rating by Kevin King
"Very nice place for your insurance needs"