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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Sierra

March 22, 2025

5  out of  5
rating by Sierra
"Very professional and very helpful and nice."
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Chanel Paris

March 15, 2025

5  out of  5
rating by Chanel Paris
"They are good at what they do and gave me a good quote on what I needed"
We responded:
"Thank you, Chanel, for your kind words! I'm glad we could provide you with a quote that met your needs. If you have any questions or need further assistance, feel free to reach out to our office. We're here to help!"
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Kaitlyn Wilson

March 13, 2025

5  out of  5
rating by Kaitlyn Wilson
"Kati was fabulous and has made this process SO EASY! I am so thankful for her!"
We responded:
"Thank you, Kaitlyn, for sharing your experience! I'm so happy to hear that Kati made the process easy for you. We're grateful for your feedback and are here to assist with any future needs."
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Breanna Daniels

March 13, 2025

5  out of  5
rating by Breanna Daniels
"Katie at the covington tn location was great. Very sweet and great at customer service."
We responded:
"Thank you, Breanna, for your wonderful feedback! I'm glad to hear that Katie provided you with excellent service at our Covington location. Her dedication to customer service is truly appreciated. If you have any more questions or need assistance, feel free to reach out to our office anytime."
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Whitney Lindley

March 12, 2025

5  out of  5
rating by Whitney Lindley
"Kati was amazing!! She helped me and my husband and was so patient and understanding of our needs! She is an absolute sweetheart and we are so glad she is our agent now !"
We responded:
"Thank you, Whitney, for sharing your experience! I'm happy to hear that Kati was able to assist you and your husband with such patience and understanding. It's wonderful to know she's made a positive impact as your agent. If you need any further assistance, feel free to reach out to our office anytime."
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Cj Ceo21

March 12, 2025

5  out of  5
rating by Cj Ceo21
"Katie, has been awesome to work with from the purchasing of our home and needing homeowners insurance and also helping us bundle and get auto through them as well. I am well pleased with the entire staff. Each time l have called each lady has been so pleasant to speak to."
We responded:
"Thank you, Cj, for sharing your experience! I'm happy to know that Katie and the rest of our team have been helpful with your insurance needs. It's great to hear that every interaction has been pleasant. If you have any questions or need further assistance, feel free to reach out to our office. We're here to help!"
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Keith Clemons

March 6, 2025

5  out of  5
rating by Keith Clemons
"Audrey was one of the best agent's I have ever dealt with at State Farm. Very caring and helpful with the coverage I needed. Would definitely recommend her and I am sure the other agent's also. Would have given a 10 star if it was available."
We responded:
"Thank you, Keith, for your wonderful feedback! I'm happy to hear that Audrey provided such caring and helpful service. Your recommendation means a lot to us. If you ever need assistance or have questions, feel free to reach out to our office. We're here to help!"
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Justin Guinnip

March 5, 2025

5  out of  5
rating by Justin Guinnip
"Have my home and auto through them. Presley has been great to work with. Definitely recommend them. You can joke with them and they are personable. They are also there when you need them. After the tornado in 23’, Brad personally drove to his customers homes to check on them. Kati and Audrey have always been there for us as well. I really don’t know what more you could ask for. This is the definition of servicing your customers. HIGHLY RECOMMEND!"
We responded:
"Thanks for the review Justin! We appreciate your business!"
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Tanya Worley

February 28, 2025

5  out of  5
rating by Tanya Worley
"Both of the ladies that helped me were great. One is Presley, but I don't know the other one's name. Both were really sweet and helpful, though."
We responded:
"Thank you, Tanya, for your wonderful feedback! I'm delighted to hear that Presley and her colleague provided you with such sweet and helpful service. If you ever need further assistance, feel free to reach out to our office. We're here to help!"
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Linda Moore

February 26, 2025

5  out of  5
rating by Linda Moore
"Great service!"
We responded:
"Thank you, Linda, for your wonderful feedback! I'm happy to know you received great service. If you ever have any questions or need assistance, feel free to reach out to our office. We're here to help!"
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Luke Pierce

February 19, 2025

5  out of  5
rating by Luke Pierce
"Audrey is extremely helpful and keen on getting the job done! She was able to help me get all new insurance cheaper and way more coverage than my last insurance provider. She was able to get everything square within 24 hours, on top of me working and not having much time to speak with her because of work! Thank you Audrey!"
We responded:
"Thank you, Luke, for sharing your experience! I'm happy to hear that Audrey was able to assist you efficiently and find you better coverage at a lower cost. It's great to know she managed everything swiftly, even with your busy schedule. If you need any further assistance or have questions, feel free to reach out anytime!"
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Tammy Starnes

February 17, 2025

5  out of  5
rating by Tammy Starnes
"Thanks to Presley for helping me with making a payment. Great service."
We responded:
"Thank you, Tammy, for sharing your experience! I'm happy to hear that Presley was able to assist you with your payment. We appreciate your kind words and are here to help with any future needs or questions you may have."
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Allyson Young

February 10, 2025

5  out of  5
rating by Allyson Young
"So helpful and quick service!! Audrey did great!"
We responded:
"Thank you, Allyson! I'm glad you found our service helpful and quick. Audrey is indeed a valuable part of our team, and we're grateful for her dedication. If you have any more questions or need assistance, feel free to reach out anytime!"
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Diane Pearson

February 6, 2025

5  out of  5
rating by Diane Pearson
"They always go above and beyond to assist me with any assistance I need. I’m very happy with this awesome State Farm group!!!"
We responded:
"Thank you, Diane! I'm glad to know you're satisfied with our team's efforts to assist you. Your happiness with our State Farm group means a lot to us. If you ever need anything else, feel free to reach out!"
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William Jackett

January 24, 2025

5  out of  5
rating by William Jackett
"If I could give 10 stars I would absolutely the best place for insurance coverage hands down"
We responded:
"William, thank you so much for your fantastic review! I'm so happy to know that you consider our office a great place for insurance coverage. We're here to provide top-notch service and support for all your insurance needs."
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kara bradshaw

November 17, 2024

5  out of  5
rating by kara bradshaw
"Audrey Armstrong, she was very professional & helpful with setting up our Insurance account."
We responded:
"Kara, thank you for your wonderful review! I'm glad to hear that Audrey was professional and helpful in setting up your insurance account. We appreciate your feedback and are always here to assist with any future needs. - Brad Carlisle - State Farm Insurance Agent, Covington, TN"
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Malcolm Crawford

October 28, 2024

5  out of  5
rating by Malcolm Crawford
"My experience was very nice the young lady was very nice and very friendly and knowledgeable of what was going on I really enjoyed talking with her and I know I can depend on this company to do the best possible job to help me every time I wouldn’t trade them for nothing in the world"
We responded:
"Malcolm, thank you for your wonderful review! I'm glad to hear that you had such a positive experience with our team. It's great to know that you found our service friendly, knowledgeable, and dependable. We truly appreciate your trust and loyalty. If you ever need anything, we're here to help! - Brad Carlisle - State Farm Insurance Agent, Covington, TN"
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Shelby Stroud

October 9, 2024

5  out of  5
rating by Shelby Stroud
"Audrey at Brad Carlisle Statefarm is always there when we need something. Day or night I know I can email or text if we need anything!"
We responded:
"Shelby, thank you for your wonderful review! I'm glad to hear that Audrey has been so reliable and responsive to your needs, no matter the time. We truly appreciate your trust in our office and are always here to help whenever you need us! - Brad Carlisle - State Farm Insurance Agent, Covington, TN"
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Christina Arthur

October 9, 2024

5  out of  5
rating by Christina Arthur
"Jennifer & Presley The Best ever!! Day or Night They go out of their way to help you no matter What’s going on they’re 100% dependable and I recommend them 1000% I would Definitely recommend and give 10 Stars Covington Tn"
We responded:
"Christina, thank you so much for your wonderful review! I'm glad to hear that Jennifer and Presley have been so dependable and helpful for you. Their dedication to assisting our customers day or night truly reflects the commitment of our team. Your recommendation means a lot to us. If you ever need anything else, don't hesitate to reach out. - Brad Carlisle - State Farm Insurance Agent, Covington, TN"
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Greenup_ClipZz

October 8, 2024

5  out of  5
rating by Greenup_ClipZz
"Attentive, efficient and so friendly! I’m very pleased with my services from this group!"
We responded:
"Thank you for your wonderful review! I'm glad to hear that you found our team attentive, efficient, and friendly. Your satisfaction with our services means a lot to us. If you ever need anything else, feel free to reach out. - Brad Carlisle - State Farm Insurance Agent, Covington, TN"
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Bethany Moore

October 7, 2024

5  out of  5
rating by Bethany Moore
"I spoke with Audrey, who was very helpful and knowledgable. She helped my husband and I get the best coverage for our home and auto."
We responded:
"Bethany, thank you for your wonderful review! I'm glad to hear that Audrey was able to assist you and your husband in finding the best coverage for your home and auto. We appreciate your trust in our office and are always here to help with any future needs or questions! - Brad Carlisle - State Farm Insurance Agent, Covington, TN"
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Christal Fisher

October 5, 2024

5  out of  5
rating by Christal Fisher
"Great customer service!! Would definitely recommend doing business with them!"
We responded:
"Christal, thank you for your wonderful review! I'm happy to know you had a great experience with our customer service. Your recommendation means a lot to us. If you ever need any assistance in the future, we're here to help! - Brad Carlisle - State Farm Insurance Agent, Covington, TN"
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Robert Taylor

October 1, 2024

5  out of  5
rating by Robert Taylor
"Very friendly and took care my needs"
We responded:
"Robert, thank you for your kind words! I'm glad we could meet your needs and provide friendly service. If you ever need further assistance, don't hesitate to reach out. - Brad Carlisle - State Farm Insurance Agent, Covington, TN"
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All about kiyah

September 30, 2024

5  out of  5
rating by All about kiyah
"My experience with Carlisle Agent Audrey was amazing. I would easily recommend this office to anyone needing a quote or coverage. Audrey was able to help me get last minute coverage and save me money on current coverage I already have. Go get a quote you won't regret it. Ask for Audrey Armstrong!!!"
We responded:
"Audrey and our team are so happy to have been able to assist you with your last-minute coverage needs and help you save money on your current coverage. Your recommendation means a lot to us. We're always here to help with any future needs or questions you might have. Thanks for choosing our office! - Brad Carlisle - State Farm Insurance Agent, Covington, TN"
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2X.Media

September 27, 2024

5  out of  5
rating by 2X.Media
"Katie is the best. Love doing business with you guys all thanks to her !"
We responded:
"Katie is truly an asset to our team, and we're happy to know she has made your experience with us so positive. We appreciate your business and look forward to continuing to serve you! - Brad Carlisle - State Farm Insurance Agent, Covington, TN"